Our | Service

Medserve provide a comprehensive range of flexible solutions for servicing and maintenance contracts to help prolong the life expectancy of your products. We offer value for money and cost saving programmes to reduce the financial burden associated with equipment, partnered with a premium service, tailored to meet your individual needs.  Our service engineers are fully trained and have a wealth of experience on a variety of equipment, for inspections, repairs and emergency breakdowns, allowing you to be fully compliant with regulatory standards, in addition to reducing any risk posed to your patients.

How can Medserve help?

• LOLER Inspections (6 monthly) including certification
• Planned Preventative Maintenance (Annual – PUWER)
• Repairs & Emergency Breakdown cover
• Asset Management & Site Audits
• Rental of Equipment
• Decontamination of Dynamic Mattresses
• Replacement of Equipment

Equipment we cover:

• Stairlifts
• Hoists / Standaids
• Overhead / Gantry Hoists
• Platform Lifts / Tail Lifts
• Bath Hoists & Bath Seats
• Baths / H-lo Baths
• Pool Hoists
• Scales – Hoist / Sit on / Wheelchair
• Slings / Handling Belts
• Surgical Trolleys
• Hospital / Profiling Beds
• Shower Trolleys
• Changing Tables
• Couches (Plinths)
• Standing Frames
• Reclining Beds
• Air Mattresses & Air Cushions
• Lifting Cushions
• Patient Turners
• Recliner Chairs
• Wheelchair & Commodes

LOLER & PUWER
By Law any Lifting Equipment must be inspected in accordance with the LOLER Regulations (Lifting Operations and Lifting Equipment Regulations). Where equipment is not defined as Lifting Equipment, if it is used at work, the provisions of PUWER will apply. Medserve’s qualified service engineers carry out these inspections as part of our core service.

Planned Preventative Maintenance (PPM)
The routine upkeep of equipment and Planned Preventative Maintenance (PPM) are essential in reducing equipment failure and limiting potential problems and accidents. Medserve's preventative maintenance package offers you a wide range of flexible contracts that are tailored to meet your requirements and budget.

Our Service Contracts include an annual service, which when conducted regularly, will help to prolong the operational life of your equipment.

Repairs and Emergency Breakdowns
Inevitably equipment may breakdown at the most inconvenient times, putting patient’s health at risk.  At Medserve we understand the need for flexibility and our trained staff are available to you 24 hours a day, 7 days a week to provide a quick and accurate response. Medserve continually monitor the service provided and assess results to see if and how improvements can be made. 

Asset Management & Site Audit’s
Logging the location of your equipment, its condition and it’s life-expectancy can help reduce risk and avoid equipment downtime. It also supports compliance with workplace and operational legislation.  In large hospitals, for example, where equipment is frequently moved around and may now be out of date, an audit can be an essential step in preventing serious incidents, and can support good operational and financial planning.

Medserve will manage a complete service package, providing you with the peace of mind your equipment is fit for use in your Care Setting.