Our | Compliance

​Legislation & Guidance

We invest considerable time and effort working with the leading regulatory bodies to ensure we remain at the forefront of the industry. We take our commitment to compliance very seriously with a team of compliance professionals covering use of products, clinical guidance and Health and Safety, so you can be sure you are in safe hands with Medserve.

Customer audits – creating an asset register

All healthcare organisations must now be registered with the Care Quality Commission (CQC) and be actively working towards improving cleanliness and reducing the infection rates within your organisation.  As a solution based company Medserve can help you develop the efficiency of equipment within your Healthcare setting by creating an asset register, listing product serial numbers, location and date of when your equipment was last serviced or LOLER tested. Giving you a credible list of assets, being able to identify when products are no longer ‘fit for purpose’ will ensure that you always have the most effective equipment in use and will enable you to maintain the highest standards of care within your organisation.

Please contact us on 01275 218 161 to arrange your free site audit today, or email: info@medserveltd.co.uk.

Auditing:

• Helps in meeting National CQC Regulations.
• Creates a credible asset register which lists product numbers, location and the date of last inspection.
• Highlights areas of maintenance before breakdown.
• Improves quality of care and safeguards your patients and staff.
• Identifies cost effective solutions.

Accreditations

 ISO 9001 : 2008 - QUALITY MANAGEMENT

ISO 9001:2008 is a standard of requirements which our Quality Management System can be evaluated. Through our Quality Management System and the achievement of ISO 9001 : 2008 accreditation we are committed to high quality standards and continual improvement. We identify and comply with the legal requirements and accepted industry standards and manage our business through a series of interacting processes. These are subject to internal monitoring, measurement and analysis to confirm compliance with both customer and company requirements. We identify opportunities for continuous improvement and establish objectives, targets and measures related to the satisfaction of the needs and expectations of our customers.
We ensure that our Quality Policy and the objectives set are reviewed, communicated to all staff, understood and then implemented through a series of action points. In particular we maintain training records for all of our staff to show that they are competent in performing the tasks for which they are employed.

Medserve (South West) Limited completes NHS Evergreen Sustainable Supplier Assessment

Medserve is pleased to have completed the NHS Evergreen Sustainable Supplier Assessment. The Assessment is a self-assessment and reporting tool and resulted in us receiving a Level 2: Comprehensive net zero targets and reporting for carbon emissions. The information reported through Evergreen is supporting us to understand our alignment with NHS sustainability priorities and identify those areas in which we need to accelerate progress. The Evergreen Assessment is one of several NHS initiatives designed to support its net zero and wider sustainability objectives. We are delighted to be supporting the NHS to achieve their net zero and sustainability ambitions, including those set out in the NHS Net Zero Supplier Roadmap.