Our | Carbon Reduction Plan 2024-25

​Medserve (Southwest) Ltd is committed to achieving net zero emissions by 2045.

Baseline emissions footprint

Methodology update and restatement of 2023 baseline

As part of preparing our 2025 Carbon Reduction Plan, we conducted a detailed review of the methodology, activity data and emission factors used in our previously published 2023 Carbon Reduction Plan. During this process we identified several areas where improved data availability and category alignment with the GHG Protocol Corporate Standard allowed us to enhance accuracy and ensure year-on-year comparability.

In line with the GHG Protocol’s guidance on base-year recalculation, which requires restatement where significant methodological improvements or data errors are identified, we have recalculated and restated our 2023 baseline emissions.

This restatement does not change our organisational boundary. It applies solely to how emissions are classified and calculated, ensuring that the baselines is an accurate point of comparison for future years.

Summary of changes made to the 2023 baseline

• Company-owned vehicle activity has been correctly allocated to Scope 1, in line with the ownership/control principle of the GHG Protocol
• Employee-owned vehicle business travel remains within Scope 3 Category 6, ensuring no double counting across scopes
• Upstream and downstream transport has been fully recalculated using distance-based data, significantly improving completeness
• Commuting emissions have been updated using clarified annual distances and vehicle types
• We have updated our calculations in line with the 2025 Government Conversion Factors

We have provided a comparison of the original and restated 2023 totals in the table below:

Current emissions reporting

Reporting year: 1st January 2025 – 31st December 2025

*Note: Minor differences between category totals and overall Scope 3 figures are due to rounding to 3 decimal places from high-precision DEFRA emission factors. These do not materially affect reported totals.

Additional information and rationale

Following the rebaselining, we have increased our emissions from our baseline year to the current reporting year by 3.28 tCO2e. Given our organisational growth in the past year, this was to be expected. Specifically, areas which have led to this increase include:

• We increased our upstream transport by 22,651.9 miles from 2023 to 2025, leading to an increase in scope 3 upstream transport emissions of 9.318 tCO2e
• We increased our electricity usage at our rented offices at Unit B1, The Old Brewery in Bristol by 120 kWh, meaning our scope 2 emissions rose by 0.021 tCO2e
• We have increased our number of scope 3 commuters from 1 in 2023 to 2 in 2025 through our workforce growth over the past year

Emissions reduction targets Following our rebaselining, we have adapted the following emissions reduction targets until 2045 based on our 2025 emission findings:

• Next 10 years to 2035: Target of 50% Carbon reduction to 34.537 tCO2e
• Period to 2040: Target of 75% Carbon reduction to 17.268 tCO2e
• Period to 2045: Target of 100% Carbon reduction to Net Zero

Figure 1: Our baseline year’s emission reduction targets

Carbon reduction projects

Completed carbon reduction initiatives

Since the 2023 rebaseline, we have implemented a range of environmental management measures across our operations. While overall emissions have increased between 2023 and 2025, this rise is almost entirely attributable to business growth and the corresponding increase in upstream transportation requirements through our courier partners.

Importantly, the areas of our footprint that we directly control have achieved meaningful reductions. We have delivered carbon savings across:

• Scope 1 emissions
• Scope 3 downstream transport emissions
• Scope 3 waste disposal emissions

The following completed projects and operational improvements have contributed to these reductions and will remain in effect:

Scope 1 actions completed:

• Encouraged energy-efficient behaviour within the office to reduce unnecessary heating use
• Improved monitoring of gas usage with our landlord to support more accurate reporting and highlight anomalies

Scope 2 actions completed:

As an SME renting office space, Medserve has limited influence over building infrastructure, therefore reductions have focused on behaviour and energy management within the rented premises:

• Switched to a renewable-backed electricity tariff for office operations
• Enabled automated power-saving settings across office IT equipment, reducing unnecessary energy use
• Increased staff awareness around energy efficiency, such as switching off unused equipment and minimising unnecessary power consumption Scope 3 actions completed:

Scope 3 actions completed:

Future carbon reduction initiatives

In the future we hope to implement further measures such as:

Scope 1

• Work with our landlord to explore opportunities to improve heating efficiency or optimise thermostat settings
• Encourage staff behaviours that reduce unnecessary heating demand
• Explore opportunities to replace diesel/petrol company vehicles with hybrid or electric vehicles

Scope 2

Recognising that Medserve rents its office and cannot make structural changes, future actions will focus on achievable and landlord‑collaborative measures:

• Work with the landlord to explore opportunities for more efficient lighting, such as LED upgrades
• Introduce smart plugs, timers and occupancy‑based power controls to reduce unnecessary energy usage
• Continue to review and procure the most sustainable energy tariffs available

Scope 3

Declaration and sign off

This Carbon Reduction Plan has been completed in accordance with PPN 006 and associated guidance and reporting standard for Carbon Reduction Plans.

Emissions have been reported and recorded in accordance with the published reporting standard for Carbon Reduction Plans and the GHG Reporting Protocol corporate standard ⁽¹⁾ and uses the appropriate government emission conversion factors for greenhouse gas company reporting. ⁽²⁾

Scope 1 and Scope 2 emissions have been reported in accordance with SECR requirements (where required), and the required subset of Scope 3 emissions have been reported in accordance with the published reporting standard for Carbon Reduction Plans and the Corporate Value Chain (Scope 3) Standard. ⁽³⁾

This Carbon Reduction Plan has been reviewed and signed off by the board of directors (or equivalent management body).

Signed on behalf of the supplier:

¹https://ghgprotocol.org/corporate-standard

² www.gov.uk/government/collections/government-conversion-factors-for-company-reporting

³ https://ghgprotocol.org/standards/scope-3-standard