Our | Modern Slavery Act 2015 Statement

Introduction

Medserve provides “Specialist economical solutions to health care organisations” offering cost saving programmes with a premium service across the public and private sector.

Medserve have a unique one-stop solution, which offers a wide range of flexible servicing and maintenance packages, allowing us to fulfil health & safety requirements to ensure legislation compliance for equipment on site. We can also bring you the very best medical, mobility and healthcare products to promote quality of life for your patients.

We have relationships with many sub-contractors, suppliers, and distributers both locally and nationwide who in turn source from their respective supply chains.

Our Policies

We have several policies that are designed to manage the risks relating to modern slavery and human trafficking issues, including our Employee Code of Conduct and Anti-slavery and Human Trafficking Policy.

These set out our position of zero tolerance of modern slavery and human trafficking in any form in our business and supply chain. We are committed to acting ethically and with integrity in our business dealings and relationships and to maintaining systems and controls designed to ensure modern slavery and human trafficking are not taking place in our business or across our supply chain. Our Whistleblowing Policy provides a mechanism for our employees and others working in our supply chain to report suspected breaches of these policies.

We are aware that risks arising from modern slavery and human trafficking can apply anywhere in our operations, whether through direct employment, sub-contracted employees or the supply of materials. We expect our suppliers and subcontractors to ensure that there is no slavery or human trafficking in their supply chain. Where issues are identified (including through our audit process) that are not resolved to our satisfaction, we review the on-going nature of the relationship with that relevant organisation.

Our approach to assessing and managing risk

1. We have a Group-wide policy confirming our zero tolerance of modern slavery and human trafficking.
2. Our policies require that our sub-contractors and suppliers acknowledge their responsibility for adhering to our policies.
3. We have undertaken risk assessments to identify the key risks in our supply chain and review those risk assessments regularly.
4. We have issued minimum procurement standards for certain, high-risk categories of materials and products. We keep these standards under review.
5. Our contractual terms include obligations on our sub-contractors and suppliers to comply with our Doc Ref: MED-034 Company Policies – Modern Slavery Statement Last Review Date: 1st September 2024 Version 1 Policies.
6. We require that our subcontractors and suppliers adhere to our zero-tolerance policy.
7. We undertake checks on new recruits to ensure that they are eligible to work in the relevant country of employment.
8. We continue to deliver training to key employees on the risks of modern slavery and human trafficking and our processes to mitigate these.
9. We continue to monitor the effectiveness of our actions against the risk of modern slavery and human trafficking. This includes reviewing our policies and our procurement standards.
10. We undertake audits of certain key supply chain partners to understand and validate the controls in their organisations and provide an opportunity to learn from best practice.

Next Steps

We will continue to monitor the effectiveness of our actions against modern slavery and human trafficking. Next steps will include:

1. Continuing to develop further standards to support our Anti-slavery and Human Trafficking Policy (and related policies).
2. Keeping our pre-qualification standards for the appointment of new suppliers and subcontractors under review.
3. Continuing to train employees on identifying any potential issues within our operations and supply chain.
4. Updating the assessment of risks of modern slavery in our business and our supply chain. This statement is made in accordance with section 54(1) of the UK Modern Slavery Act 2015 and constitutes Medserve’s modern slavery and human trafficking statement for the financial year ending 31st December 2024.